Khalabet's Privacy Policy — Your data is completely safe with us

Khalabet is an international online gaming platform serving millions of users across South Asia, including Bangladesh. We believe user privacy is a fundamental right, and that belief is the foundation of Khalabet's privacy policy.

This privacy policy explains how Khalabet collects your personal data, what it is used for, who can access it, and how you can maintain control over it. This policy applies to the khalabet.app website and all associated mobile apps and services.

Whether you are creating an account, playing games, making a deposit or withdrawal, or contacting customer support, Khalabet treats your privacy with the utmost respect. Our privacy policy is built in accordance with international data protection laws and standards.

• This policy applies to all services on the khalabet.app website and app.
• Continued use of the platform will be taken as your acceptance of this policy.
• For any questions, you can reach us at [email protected].

Khalabet only collects data that is necessary to operate the platform, meet legal obligations, and improve your experience. We never collect excessive or irrelevant information.

Some data is provided directly by you (such as on a registration form), while other data is collected automatically (such as your device's IP address). Khalabet never stores your password or full payment card number.

Khalabet uses your data only for specific, legitimate purposes. Below we explain exactly what your data is used for and why it is necessary.

• Account management: Your registration details are used to verify logins, process password resets, and keep your account secure.
• Payment Processing: Financial information is used to process deposits and withdrawals. This is handled entirely through an encrypted process.
• Customer Support: Your account information is used to resolve your issues quickly and verify any necessary details.
• Security & Fraud Prevention: Technical data is analyzed to detect unusual transactions or suspicious activity.
• Legal obligations: Data is retained to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Service Improvement: Khalabet analyzes usage patterns to continuously improve its games, interface, and features.
• Promotional Communications: With your consent, you may be notified about offers, bonuses, and new features.

Khalabet never sells your personal data or shares it with third parties for advertising purposes. However, data may be shared in the limited circumstances below — always with your protection in mind.

• Payment Providers: Necessary information is shared with authorized payment partners to process deposits and withdrawals. These partners are also bound by strict data confidentiality standards.
• Game Providers: Limited data is shared with technology partners to operate Live Casino and slots games, as required for the gaming experience.
• Law enforcement: Data may be disclosed pursuant to a lawful order from a court or regulatory authority. Only the minimum necessary information will be provided in such cases.
• Fraud Prevention Services: Certain technical data is shared with specialist security partners for the purpose of fraud detection.

Before sharing data in any of the above cases, Khalabet ensures that the receiving party upholds an equal or higher standard of privacy. No third party may use your data for their own separate purposes.

Khalabet uses cookies and similar tracking technologies to enhance your browsing experience and monitor platform performance. Cookies are small text files stored on your device that help the website recognize you.

Types of cookies Khalabet uses:

• Essential  Used to maintain your login session, ensure security, and enable core site functionality. Disabling these may prevent the site from working properly.
• Analytics  Used to understand which pages get the most traffic and where issues may occur. This data is completely anonymous.
• Preferences  Used to remember your language, theme, and other personal preferences.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain Khalabet features from functioning correctly.

Khalabet does not store your data indefinitely. Retention periods depend on the type of data and applicable legal requirements. We never hold data longer than necessary.

• Active Account Information: Retained for the duration your account remains active.
• Transaction History: Typically retained for 5–7 years in accordance with legal obligations.
• KYC documents: Retained for a specified period after account closure in accordance with regulatory requirements.
• Support Contact: Generally retained for 2 years after an issue is resolved.
• Logs & Technical Data: Typically deleted after 12 months.

Under Khalabet's privacy policy, you have a number of important rights regarding your personal data. These rights are backed by international data protection law.

• Right to Know: If you would like to know what data Khalabet holds about you, we will respond within 30 days.
• Right to Rectification: If any of your data is inaccurate, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you can request that processing of your data be restricted.
• Right to Data Portability: You can request a copy of your data in a readily accessible format.
• Right to object: You may object to the use of your data for specific purposes, particularly for marketing.

To exercise any of these rights, email [email protected]. Khalabet will respond to your request as promptly as possible and within 30 days at the latest.

Khalabet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors. If a minor has inadvertently created an account, it will be closed and all associated data deleted as soon as this is identified.

• Age verification is mandatory at the time of registration.
• Government-issued ID may be requested in cases of suspected fraud.
• If parents have any concerns, please contact us at [email protected].

The Khalabet platform integrates certain third-party services such as game engines, payment gateways, and analytics tools. These services may have their own privacy policies, and Khalabet is not responsible for their data practices.

Before integrating any third-party service, Khalabet verifies that it meets our privacy standards. Only services that comply with international standards are integrated into the Khalabet platform.

• Every partner service is contractually obligated to protect your data.
• Third parties are not permitted to use your data for their own marketing purposes.
• This policy is updated whenever our partners change.

Khalabet may update this privacy policy from time to time. Revisions may be made in response to regulatory changes, new technologies, or expanded services. Users will be notified of any significant changes in advance via email or platform notification.

• The date of the most recent update will always be displayed at the top of the page.
• For major changes, you will be notified at least 14 days in advance.
• Continued use of Khalabet after any changes will be considered acceptance of the updated policy.
• If you object to the updated policy, you may request to close your account.

If you have any questions, concerns, or requests regarding our Privacy Policy, Khalabet's dedicated support team is always here to help. The easiest ways to reach us are by email or live chat.

To submit a formal data protection request, email us at the address above with the subject line "Privacy Request". Khalabet will endeavor to respond to your request within 30 business days.